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Testimonials

 

 
See All Our Google Reviews here

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On 14/10/2022, at 6:16 PM, Teena Neems  wrote:
 
Hi Jason

The spa is definitely a huge hit, thank you to you and your team especially Diana everything went so smoothly. We tell everyone to come to you guys, I don't know why we didnt buy one sooner.

Once again thank you.

 

Regards

 

Teena and Troy Neems

 

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Diana,

Is a spa a spa, they all have hot water, bubbles.

Well we found out that there is a big difference between the spa manufactures.

While we were renovating our house, we rented one with a spa. We would come home and relax in the bubbly hot water each night. What a treat.

So we decided to purchase a spa for our newly renovated house. We brought a Hotsprings Spa.

Now is a spa a spa. I can tell you after using the 2 different brands, a spa is not a spa. The Hotsprings spa is so much better in so many ways.

Construction – The Hotsprings Spa has insulation throughout the entire bottom, keeping the water warmer for longer, saving you money in heating.

Controls – The controls are so much easier to use, simple and effective.

Filter – Easy to access and clean.

Shape – We found that the Hotsprings Spa was nicer to sit in, depth of water, seating position.

Now we have sold that house and have brought the rental (with the other type old spa). Back using it and we will be getting a Hotsprings Spa very soon.

The Hotsprings Spa is more efficient on power, relaxing, while the functionality is easy is use, just a better spa in general.

Regards, 

 

Mark Lord

AMX Design

 

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I purchased a Limelight Beam spa in November 2019.  This is my second spa from Ford Electrical, and once again I am 100% satisfied with the quality of the product, and service. I had moved house and was tight for space, so Jason and Diana worked with me to get the most suitable spa at a great price, and Robert went to a lot of trouble to ensure installation went smoothly. Great team!

Sam Johnston 

 
2 weeks agoNEW
Always excellent, knowledgeable service. Qualified serviceman for on-site maintenance and problems.
Vast product range and lots of innovative spa pools. Highly recommended.
 
Dr Kathleen
 
7 months ago
Hot Spring Spas Tauranga technicians were super efficient, and restored my saltwater spa exterior that had been damaged in a move to looking brand new within an afternoon. Excellent job team, thanks.
 
Response from the owner7 months ago
Thank you!
emma van Hellemond
 
a year ago
We purchase a swim spa through Jason and his team and they were amazing to work with. Not only delivering it but assisting in installing it into our deck. Jason team has been so helpful in teaching me the ins and outs of owning and running a spa.
 
Response from the ownera year ago
Thanks for the feedback Emma much appreciated.
Barbara Johnston
 
2 years ago
I purchased a Limelight Beam spa in November 2019. This is my second spa from Ford Hot Spring Spas in Tauranga, and once again I am 100% satisfied with the quality of product and great service. I had moved house and was tight for space, so …More
 
 
Athole Herbert
 
a year ago
Rob Ford the spa technician has serviced my spa for over 15 years. His service has been superb and he has solved difficult problems when spare parts were no longer available, by innovative solutions. I would recommend him to you.
Athol Herbert QSM., phone 07 5756682
 
 
Gavin Goodjohn
 
4 years ago
We recently purchased a spa from the team at Ford Spa Pools. They were very knowledgeable and helpful. We had access issues to get spa in place but they got around that with no hassles. We've had great after sales service too, regarding maintenance etc. I highly recommend the Ford Spas team.
 
Response from the owner3 years ago
Thanks for your feedback, it is greatly appreciated.
River Jermyn
 
3 years ago
Friendly knowledgeable staff. The best brand of spa "Hot Spring". Install on site went without a hitch. Good inductions and training. I would definitely recommend these guys to anyone who wants a quality spa and good after sales support.
 
Response from the owner3 years ago
Thanks River, glad you are enjoying your spa.
Matthew Hiha
 
3 years ago
We Purchased a Stride Hot Spot Spa from Ford Spa Pools, what a fantastic company, great advice regarding which model would suit our needs, running costs explained and what impressed me the most was the ease of delivery and set up, we were …More
 
Response from the owner3 years ago
Thanks Matthew appreciate your feedback.
JJPB1234
 
5 years ago
A few months ago we purchased a spa from this company and it was the best decision we ever made! We have been in it with our kids every night since we purchased it. The customer service was excellent and quality of the spa and fittings is first class. Thanks very much!
 
 
Maxwell Andrew
 
4 years ago
We were told by a couple of people to use These guys and they have been great to deal with. Handled the delivery with ease and the spa has been great. Highly recommended.
 
Response from the owner3 years ago
Thanks Max appreciate your comments.
 
Jonathan Evans
 
6 years ago
Used these guys several times now, always incredibly helpful and know their stuff back to front and inside out. Used them for servicing and repairing an old spa, and electrical work and fitting of a new one. Highly recommended.
 
 
Wendy Shields
 
2 years ago
Jason & Diana went above and beyond to help out as we live in
Nelson and getting it down was going to be a hassel so Jason
actually delivered it 3 hours away to get it to a special delivery
place. Would recommend totally.
 
Response from the owner2 years ago
Thanks Wendy maybe we could see a picture of the Helix Pool slide once everything’s completed.
ITz RUSTY
 
4 years ago
We bought a spa from about 2 months ago and love it! thank you for the great service from Jason and his team!
 
 
Anne Bradley
 
a year ago
Highly recommend. Best quality, value and customer care in town.
 
 
Daphne Andrews
 
3 years ago
Very experienced and friendly spa pool team in Tauranga. Wouldn't go anywhere else.
 
 

 
Cindy Davel
 
a year ago
Only one staff member on the floor as a result lost a serious buyer.
 
Response from the ownera year ago
Hi, Yes we often only have one person in the showroom as 90% of the time this is sufficient. When we do have multiple people in the store at once, we do our best. From time to time we have all three staff on the premises. Apologies if we caused you any inconvenience.
Clint Scott
 
3 years ago
Great products backed up by excellent service.
 
 
Craig Hunter
 
3 years ago
The best pools and the best service.
 
Response from the owner3 years ago
Thanks for the review Craig. Glad you are enjoying your spa.
Myra Davey
 
3 years ago
Great service.
 
 
 
sylvia manhire
 
4 years ago
Awesome
 
 
Heather Gilbert
 
2 years ago
 
 
 
Catherine Braithwaite
 
4 years ago
 
 
 
Rob Little
 
4 months ago